HHiring Reality
← Buildkite

Senior DevOps Support Engineer

Buildkite
Location
United Kingdom, Ireland or Poland
Posted
12 days ago
Department
Technical Services
What they actually want (must-haves)
  • Strong coding or scripting ability with experience in Bash, Ruby on Rails, or Golang
  • Solid experience with CI/CD tools and platforms including Linux, AWS, GCP, Azure, Terraform, and Kubernetes
  • Ability to independently tackle complex technical issues and guide customers to solutions
  • Excellent communication skills for articulating technical details clearly to customers and internal teams
  • Ability to work independently and take initiative to drive improvements
What the job really is

As a Senior DevOps Support Engineer at Buildkite, you will support enterprise customers by troubleshooting and resolving complex CI/CD, software, and infrastructure issues. You will collaborate with engineering teams, design scalable tools and processes, and contribute to open source projects while ensuring a world-class customer experience. This role requires a customer-centric mindset and technical expertise in various programming and cloud technologies.

Benefits
  • 20 days paid annual leave plus 10 days sick & carer's leave
  • Ongoing remote-work allowance
  • Retirement and health coverage (based on your region)
  • 16 weeks paid parental leave for primary carers (6 weeks for secondary)
  • Confidential EAP & mental health support
  • Support for learning and growth with time and budget for conferences, courses, and coaching
Things to weigh
  • Role requires working weekends (Saturday and Sunday) with a flexible schedule for other days
  • Focus on both reactive and proactive support responsibilities may require balancing multiple priorities
Job score3.6/5
Benefits4/5
Freshness5/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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