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← Buildkite

Senior DevOps Support Engineer

Buildkite
Location
Australia - WA
Posted
13 days ago
Department
Technical Services
What they actually want (must-haves)
  • Strong coding or scripting ability with experience in Bash, Ruby on Rails, or Golang
  • Solid experience with CI/CD tools and platforms including Linux, AWS, GCP, Azure, Terraform, and Kubernetes
  • Ability to independently tackle complex technical issues and guide customers to solutions
  • Excellent communication skills to articulate technical details clearly to customers and internal teams
  • Customer-centric mindset with a commitment to delivering world-class support
  • Ability to work independently and proactively identify opportunities for improvement
What the job really is

As a Senior DevOps Support Engineer at Buildkite, you'll be responsible for troubleshooting and resolving complex CI/CD, software, and infrastructure issues for enterprise customers. You'll collaborate with engineering teams from notable companies, design and implement scalable tools and processes, and contribute to open source projects. The role emphasizes a customer-centric approach, requiring excellent communication and problem-solving skills while working remotely in the WA timezone.

Benefits
  • 20 days paid annual leave plus 10 days sick & carer's leave
  • Ongoing remote-work allowance
  • Retirement and health coverage
  • 16 weeks paid parental leave for primary carers (6 weeks for secondary)
  • Confidential EAP & mental health support
  • Support for learning and growth with time and budget for conferences, courses, and coaching
Things to weigh
  • Role requires working weekends and specific hours in the WA timezone
  • The position involves a mix of reactive and proactive support responsibilities
  • Exact benefits may vary slightly by country, specifics will be discussed upon joining
Job score3.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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