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← Bugcrowd

Technical Delivery Manager (Technical Engagement Manager)

Bugcrowd
Location
Remote - Costa Rica
Posted
23 days ago
Department
Operations : OffSec & Strategy
What they actually want (must-haves)
  • 2+ years of experience in a customer-facing technical role such as implementation, solutions architecture, technical program management, or professional services
  • Knowledge of pentest, bug-bounty and red-team methodologies
  • Strong problem solving skills and ability to manage multiple projects simultaneously
  • Excellent written & verbal communication with customer facing mindset
  • Ability to work collaboratively in a cross functional environment.
Nice to have
  • Experience creating documentation and policies to support the role (blogs, collateral, etc)
  • Familiar with at least one scripting language (python, ruby, bash, etc) to a degree of proficiency that simple tools can be made to help automate tasks, workflow, etc.
What the job really is

As a Technical Engagement Manager at Bugcrowd, you will be responsible for the technical onboarding and implementation of Bug Bounty, Vulnerability Disclosure, and Pentest programs for customers. Your role involves collaborating with customers and internal teams to ensure successful program launches, providing ongoing technical support, and managing project timelines and stakeholder expectations. You will also contribute to the development of internal documentation and processes to enhance program delivery.

Things to weigh
  • Remote work environment may require self-discipline and effective time management skills.
  • Role involves access to highly confidential information, requiring integrity and discretion.
  • Background checks will be conducted, which may include various personal verifications.
  • The company emphasizes diversity and inclusion, which may appeal to candidates valuing a supportive workplace culture.
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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