HHiring Reality
← Bswift

Senior Associate, Service Delivery

Bswift
Location
Remote- US
Posted
18 days ago
Department
Client Service - Direct
Salary
$65,000-$80,000
What they actually want (must-haves)
  • Bachelor’s degree or equivalent experience
  • 3+ years of experience in benefits administration
  • 3+ years of experience in a client services role
  • 2+ years of project management experience
  • Hands-on experience with benefits administration systems
  • Advanced proficiency in Microsoft Excel
Nice to have
  • Experience mentoring or coaching junior team members
  • Prior involvement in sales support or client-facing presentations
  • Experience supporting annual enrollment cycles and large client implementations
What the job really is

The Senior Associate, Service Delivery at bswift is responsible for maintaining client benefits websites, executing benefits-related processes, and providing operational and technical support. This role involves resolving client issues, supporting implementations, conducting training, and driving process improvements while embodying the company's core values. The position requires strong communication and analytical skills, as well as a solid technical background in benefits administration.

Benefits
  • Comprehensive Health Benefits
  • Competitive Compensation
  • Remote-first, Office-friendly Environment
  • Retirement Savings Plans
  • Professional Development
  • Supportive Culture
Things to weigh
  • No specific technology stack mentioned
  • Salary range provided is $65,000-$80,000, which may limit negotiation for experienced candidates
Job score4.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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