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← Bswift

Senior Implementation Delivery Lead

Bswift
Location
Remote- US
Posted
20 days ago
Department
Implementation - Direct
Salary
$80,000-$100,000
What they actually want (must-haves)
  • Bachelor’s degree in Business Administration, Human Resources, Information Systems, or a related field
  • 5+ years of client relationship management, consulting, and implementation experience
  • Current or previous experience with benefits administration platforms, implementation processes, and methodologies
  • Proven experience managing complex client implementations and multiple concurrent projects
  • Demonstrated success developing and maintaining strong relationships with clients and brokers
  • Excellent verbal and written communication skills
Nice to have
  • Experience with benefits administration platforms and HR technology solutions
  • Prior experience leading implementation teams or mentoring junior team members
  • Knowledge of COBRA, Direct Bill administration, payroll integrations, and vendor connectivity processes
  • Experience working in a client-facing consulting or professional services environment
  • Project management experience and familiarity with implementation methodologies
What the job really is

The Senior Implementation Delivery Lead at bswift is responsible for overseeing the implementation lifecycle of benefits administration software and services for clients. This role involves managing client expectations, leading implementation teams, and ensuring high levels of client satisfaction through effective communication and project management. The position also includes mentoring team members and contributing to continuous improvement initiatives within the implementation process.

Benefits
  • Comprehensive Health Benefits
  • Competitive Compensation
  • Remote first, Office friendly environment
  • Retirement Savings Plans
  • Professional Development
  • Supportive Culture
Things to weigh
  • Salary range provided is $80,000-$100,000, which may not be typical for hiring at the maximum
  • Standard working hours are 8am-5pm Central Time
  • Role involves significant client interaction and project management, which may require travel as business needs arise
Job score4.4/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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