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Account Manager

B-Stock
Location
Hybrid (Boston, MA)
Posted
26 days ago
Department
Account Management
Salary
$70,000 to $85,000
What they actually want (must-haves)
  • 2+ years of B2B account management, client success, sales, or closely related experience
  • Demonstrated experience managing a book of business and owning ongoing client relationships
  • Strong analytical skills, including experience interpreting business or customer data and translating findings into actionable insights
  • Skilled with MS Office and G-Suite business applications for document/word processing, data analysis, and presentations
  • Strong verbal and written communication skills, including experience presenting information or recommendations to clients
  • Experience using Salesforce or a comparable CRM
Nice to have
  • Experience working within transportation, logistics, supply chain, marketplaces, or another operationally complex B2B environment
  • Experience supporting large or enterprise-level clients
What the job really is

The Account Manager will support the Strategic Account Management team by focusing on the retention, growth, and success of enterprise clients. Responsibilities include managing key accounts, analyzing marketplace performance data, and communicating actionable insights to clients. The role involves building client relationships, managing Salesforce records, and collaborating cross-functionally to meet client needs in a hybrid work environment.

Benefits
  • Competitive compensation packages, including bonus and options
  • Medical, Dental, and Vision benefits
  • Paid Time Off, telecommuting, and matching 401(K)
  • Support for continuing education
  • Team offsites, social events, and extracurricular activities
  • Snacks, drinks, and the occasional box of donuts
Things to weigh
  • The role requires navigating ambiguity and incomplete data, which may be challenging for some candidates.
  • The position involves a hybrid work model, requiring in-office presence 2-3 days a week in Boston.
  • No specific mention of career advancement opportunities or professional development beyond continuing education support.
Job score4/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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