Copy of System Administrator

The System Administrator at Bridgeway will be responsible for managing technical support tickets, troubleshooting hardware and software issues, and ensuring the uptime of internal technology systems. This role includes administering identity and endpoint systems, managing remote access, and supporting customer hosting environments, all while communicating effectively with users and stakeholders. The position requires strong technical skills in both Windows and Linux environments, as well as experience with networking and security practices.

• Fully remote position, but candidates in the Eastern time zone are preferred
• Role involves on-call duties which may require after-hours support
• Position requires strong communication skills under pressure
• Expectations for managing ticket queues and adhering to SLAs may be demanding