HHiring Reality
← Bridgeway Benefit Technologies

Software Trainer

Bridgeway Benefit Technologies
Location
Remote
Posted
19 days ago
Department
Professional Services & Support Organization
What they actually want (must-haves)
  • A minimum of 3 years of experience delivering technology-based training to adult learners and developing curriculum.
  • A bachelor's degree in a related field.
  • Technical writing skills, with experience producing clear job aids, quick-reference guides, and process documentation for a technical or software audience.
  • Strong written and verbal communication and presentation skills, with the ability to convey complex software functionality clearly and engage individuals at all levels of an organization.
  • A proactive, self-motivated self-starter with a genuine passion for continuous learning and for improving processes and the customer experience, not just documenting them as-is.
  • Strong organizational skills, with the ability to manage multiple training engagements simultaneously.
Nice to have
  • Certification in training or learning and development is preferred.
  • Experience using generative AI tools such as Claude and Copilot to improve productivity and deliver high-quality outcomes.
  • Familiarity with Microsoft Office, PowerPoint, and Smartsheet for developing training materials, presentations, and managing training schedules.
What the job really is

As a Software Trainer at Bridgeway Benefit Technologies, you will create and conduct interactive training classes for customers using proprietary benefits administration software. This role involves independently learning the software, developing training materials, and delivering tailored training sessions both virtually and on-site. You will also manage training schedules and gather feedback to continuously improve the training content and delivery.

Things to weigh
  • This role requires about 25% travel across the U.S. and Canada, which may impact work-life balance.
  • East Coast candidates are preferred, which could limit opportunities for candidates from other regions.
  • The position involves high ownership and independent learning, which may not suit everyone.
  • The software is described as complex and highly configurable, indicating a steep learning curve.
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

Applying to Bridgeway Benefit Technologies?

See how your résumé matches this role — and tailor it from what actually gets interviews.

Calculate resume scoreGenerate resume to apply
Job Link →