Director, Account Management, Sales SMB

As the Director of Account Management at Braze, you will lead a team of Account Managers focused on managing and growing relationships with SMB and mid-market clients. Your role will involve overseeing upsells and renewals, collaborating with various customer-facing teams, and shaping operational processes to enhance team success. This position requires a strong background in SaaS sales and leadership, with a focus on delivering excellent customer experiences.

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend

• No specific salary listed
• Focus on managing a medium-sized team may limit scope for individual contributor roles
• Experience in marketing technology is a strong emphasis, which may not appeal to all candidates