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Program Manager, Consumption Products

Box
Location
Redwood City, California, United States
Posted
12 days ago
Department
Sales Other
What they actually want (must-haves)
  • 4+ years of experience in management consulting, program management, operations, or a cross-functional business role, ideally within a consulting firm, SaaS or technology company
  • Strong understanding of SaaS business models and familiarity with consumption-based or usage-based pricing, including AI-driven products
  • Demonstrated quantitative analysis experience, able to perform moderate analyses and interpret data prepared by others
  • Clear and concise communication skills in both written and verbal form
  • Strong attention to detail when handling customer-specific terms, exceptions, alerts, and operational actions
What the job really is

As the Program Manager for Consumption Products at Box, you will oversee the daily operations of a new consumption-based pricing model for AI and platform capabilities. Your role involves monitoring customer consumption, coordinating operational actions, and serving as a subject matter expert for billing questions. You will work cross-functionally with various teams to ensure the program runs smoothly and efficiently, while also leading the expansion of consumption billing to new products.

Benefits
  • Eligible for equity and benefits
Things to weigh
  • No specific salary mentioned beyond the pay range
  • Role involves significant cross-functional collaboration, which may require navigating complex organizational dynamics
  • Position requires in-office work at least 3 days a week, which may not suit all candidates
Job score2.8/5
Benefits1/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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