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Program Manager, Consumption Products

Box
Location
Chicago, Illinois, United States
Posted
12 days ago
Department
Sales Other
What they actually want (must-haves)
  • 4+ years of experience in management consulting, program management, operations, or a cross-functional business role, ideally within a consulting firm, SaaS or technology company
  • Strong understanding of SaaS business models and familiarity with consumption-based or usage-based pricing, including AI-driven products
  • Demonstrated quantitative analysis experience, capable of performing moderate analyses and interpreting data
  • Clear and concise communication skills in both written and verbal form
  • Strong attention to detail when handling customer-specific terms, exceptions, alerts, and operational actions
What the job really is

As the Program Manager for Consumption Products at Box, you will oversee the daily operations of a new consumption-based pricing model for AI-powered services. Your role involves monitoring customer consumption trends, coordinating operational actions, and serving as a subject matter expert for billing inquiries. You will collaborate with various teams to translate business requirements into actionable insights and lead the expansion of consumption billing across new products.

Benefits
  • Eligible for equity and benefits
Things to weigh
  • No specific mention of remote work flexibility, as in-office presence is required at least 3 days per week
  • Role involves building from scratch, which may appeal to candidates who enjoy creating new processes
  • The position has direct visibility with senior leaders, which could provide significant career exposure
Job score2.8/5
Benefits1/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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