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Onboarding Specialist I

Boulevard
Location
Remote - USA
Posted
19 days ago
Department
Customer Onboarding
What they actually want (must-haves)
  • 1–3 years of experience in customer onboarding, project coordination, implementation, customer success, or account management roles
  • Strong organizational and time management skills with attention to detail
  • Ability to manage multiple projects and competing priorities simultaneously
  • Strong written and verbal communication skills
  • Ability to build customer relationships while maintaining professionalism and accountability
  • Comfortable working within structured processes, timelines, and operational expectations
Nice to have
  • Experience in SaaS onboarding or software implementations
  • Experience using Salesforce, GuideCX, or similar CRM/project management platforms
  • Experience within wellness, healthcare, med spa, salon, or service-based industries
  • Experience managing customer-facing projects or timelines
What the job really is

The Onboarding Specialist I at Boulevard is responsible for managing customer onboarding projects from contract signature to activation. This role involves coordinating project plans, maintaining communication with customers, and ensuring that onboarding milestones are met. The specialist will work closely with various teams to support customers in successfully launching Boulevard's platform.

Benefits
  • 401(k) match plus dental, medical, vision, and life insurance
  • Flexible vacation day policy
  • Fully remote work with a monthly work from home stipend
  • Family planning resources and specialized support programs
  • Equity opportunities
  • Boulevard Bucks Learning and Development program
Things to weigh
  • No salary listed
  • Role requires strong organizational skills and the ability to manage multiple projects
  • Experience in SaaS or similar environments is preferred but not mandatory
Job score3.2/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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