Customer Success Associate

As a Customer Success Associate at Bottomline, you will manage the Churn Log, ensuring accurate tracking of client renewals and potential churn risks. Your role involves building relationships with internal teams, reporting on high-risk accounts, and undertaking projects to enhance customer value. This entry-level position requires effective communication and organizational skills to support the company's customer success initiatives.

• This is an entry-level role, which may limit growth opportunities for more experienced candidates.
• The role requires in-office attendance three times a week, which may not suit all candidates.
• The position involves managing a churn log, which may be seen as repetitive by some.