HHiring Reality
← Bond Vet

Care Coordinator - Manhattan - Upper West Side (W 91st)

Bond Vet
Location
New York, NY
Posted
12 days ago
Department
Clinic Support Team
Salary
$17 - $22
What they actually want (must-haves)
  • 1+ years of experience in customer service, hospitality, veterinary reception, or other client-facing roles
  • Strong verbal and written communication skills with a warm, professional demeanor
  • Ability to multitask, stay organized, and maintain attention to detail in a fast-paced environment
  • Comfortable learning and navigating multiple computer systems and technology platforms
  • Passion for delivering outstanding client experiences and working collaboratively as part of a team
  • Work authorization in the U.S. without sponsorship
Nice to have
  • Veterinary industry experience preferred
  • Prior experience in veterinary medicine or animal care is preferred
What the job really is

As a Care Coordinator at Bond Vet, you will be the first and last point of contact for clients and their pets, ensuring a welcoming and supportive experience during their visits. Your responsibilities will include managing appointment flow, communicating with clients and veterinary teams, maintaining organized spaces, and assisting with administrative tasks to support clinic operations. This role emphasizes hospitality and teamwork in a fast-paced clinical environment.

Benefits
  • Competitive Pay: $17-$22/hour based on experience
  • Team-Based Profit Sharing Bonus
  • Comprehensive Benefits: Medical, Dental & Vision Plans
  • $0 monthly premiums for qualified individuals
  • Mental health support programs
  • 401(k) with partial employer match
Things to weigh
  • No specific mention of career advancement opportunities beyond tuition reimbursement
  • Work authorization restrictions may limit applicant pool
  • Fast-paced environment may not suit everyone
Job score4.6/5
Benefits5/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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