HHiring Reality
← Blockchain.com

VIP Relationship Manager

Blockchain.com
Location
London
Posted
12 days ago
Department
Wealth
What they actually want (must-haves)
  • Proven experience in relationship management, account management, sales, or client advisory roles within financial services, fintech, trading, brokerage or crypto.
  • Demonstrated success in upselling and cross-selling complex financial or technology products to high-value clients.
  • Strong commercial mindset with the ability to influence client behavior and drive revenue growth through trusted relationships.
  • High emotional intelligence (EQ) and outstanding communication skills, with a natural ability to build credibility and rapport with senior and sophisticated clients.
  • Experience using CRM platforms (Salesforce or similar) to manage pipelines, client engagement and performance tracking.
  • Comfort operating in fast-paced, high-ownership environments with revenue accountability.
Nice to have
  • Experience in crypto, trading platforms or institutional brokerage environments is highly desirable.
  • Existing relationships or a personal network of high-net-worth or active trading clients.
  • Experience supporting clients across multiple products such as trading, yield, lending or structured investment products.
  • A background in consultative or solution-based sales rather than transactional sales.
What the job really is

As a VIP Relationship Manager at Blockchain, you will manage a portfolio of high-net-worth clients, providing a high-touch, concierge-style experience. Your role will involve driving revenue growth through upselling and cross-selling various financial products, conducting client discovery conversations, and collaborating with internal teams to enhance client engagement. You will also stay informed about market trends to facilitate informed discussions with clients.

Benefits
  • Full-time salary based on experience and meaningful equity in an industry-leading company
  • Work from Anywhere Policy: You can work remotely from anywhere in the world for up to 20 days per year.
  • ClassPass
  • Unlimited vacation policy; work hard and take time when you need it
  • Apple equipment
  • The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an emerging field
Things to weigh
  • Role requires mandatory in-office presence four days per week.
  • No specific salary listed, which may affect compensation expectations.
  • The position involves high accountability for revenue, which may lead to pressure in performance.
Job score3.6/5
Benefits4/5
Freshness5/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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