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Bilingual Strategic Account Manager

Block
Location
Miami, FL, United States of America
Posted
12 days ago
Department
20405 S&M - Sales - Square Account Management
Salary
$135,200 - $202,800
What they actually want (must-haves)
  • 5+ years of experience in account management or sales, ideally within SaaS, payments, or business management software
  • Full proficiency in Spanish
  • Proven success growing and retaining a book of business
  • Consistent over-performance on key metrics and revenue targets
  • Strong discovery and consultative selling skills
  • Technical solutioning skills, including requirements gathering and translating customer needs into scalable solutions
Nice to have
  • Experience in the services industry (sports & entertainment, health & beauty, home services, and professional services) preferred, but not required
What the job really is

As a Bilingual Strategic Account Manager at Square, you will manage relationships with approximately 175 mid-market services sellers, focusing on account growth and retention. Your role involves consulting with business owners in both English and Spanish to identify opportunities for expanding their use of Square's tech solutions, negotiating contracts, and advocating for their needs within the company. You will also provide high-level client service and collaborate with cross-functional teams to ensure customer satisfaction.

Benefits
  • Remote work
  • Medical insurance
  • Flexible time off
  • Retirement savings plans
  • Modern family planning
Things to weigh
  • No specific salary listed, but pay varies by location and is based on skills and experience.
  • The role involves managing a diverse portfolio, which may require adaptability to different industries and client needs.
Job score4.2/5
Benefits3/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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