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Senior Implementation Specialist

Block
Location
London, United Kingdom
Posted
13 days ago
Department
20333 S&M - Sales - GSO
What they actually want (must-haves)
  • 4+ years of experience in a customer-facing role
  • 3+ years of experience in project management, implementation, or onboarding
  • Proven ability to manage multiple complex projects simultaneously
  • Strong ability to distill complex requirements into tailored solutions
  • Working knowledge of project management methodologies, tools, and best practices
  • Experience in the POS, payments, or broader technology industry
What the job really is

As a Senior Implementation Specialist on the Global Seller Onboarding team, you will lead the technical onboarding and activation of new merchants, ensuring they have a seamless experience with Square's products. Your role involves collaborating with various teams, managing multiple onboarding projects, and supporting sellers from pre-sale through to activation, while also mentoring junior team members and identifying process improvements.

Benefits
  • Remote work
  • Medical insurance
  • Flexible time off
  • Retirement savings plans
  • Modern family planning
Things to weigh
  • Travel up to 10% for client meetings and installations
  • Role involves mentoring junior team members which may require additional time commitment
Job score3/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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