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← Blenheim Chalcot India

Customer Service Associate

Blenheim Chalcot India
Location
Mumbai, India
Posted
1 month ago
Department
Customer Experience
What they actually want (must-haves)
  • Experience in a customer or client facing environment
  • Excellent communication skills
  • Exceptional organisational and time management skills
  • Detail-oriented with a focus on accuracy
  • Ability to work in a fast-paced environment
  • Intermediate knowledge of Google Sheets and Excel
Nice to have
  • Customer service experience in a financial services, technology, or employee benefits company
  • Experience of working in a regulated environment
  • Familiarity with CRM systems
  • Knowledge of G Suite
  • Advanced Excel skills
What the job really is

As a Customer Service Associate at Salary Finance, you will be responsible for providing exceptional support to customers through live chat and email. Your role involves diagnosing and resolving inquiries related to loan applications and account updates, maintaining accurate records, and collaborating with the tech team to troubleshoot issues. You will also contribute to improving customer service processes and ensuring compliance with data protection regulations.

Benefits
  • 24 days of annual leave & 10 public holiday days
  • Private Medical for you and your immediate family
  • Life Insurance for yourself
  • Opportunity to learn from diverse talent
  • Culture that promotes continuous learning and development
Things to weigh
  • No salary listed
  • Role involves handling regulatory communications which may add complexity
  • Fast-paced environment may not suit everyone
Job score3/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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