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← Blank Street

Shift Lead | Washington, D.C.

Blank Street
Location
Washington D.C.
Posted
12 days ago
Department
Cafe Team US
What they actually want (must-haves)
  • 2+ years’ experience in a customer service leadership position, preferably in hospitality, coffee, or beverage
  • Strong knowledge of coffee and/or matcha
  • Solid multi-tasking skills
  • Demonstrated interpersonal communication skills
  • Able to lift 25+ lbs, and to stand for long periods of time
  • Availability that meets the needs of our cafes, including weekend and holiday availability
What the job really is

As a Shift Lead at Blank Street, you will be responsible for overseeing cafe operations during your shift, ensuring a high-quality customer experience, and leading your team by example. Your role involves crafting coffee and matcha products, training new employees, resolving customer issues, and supporting initiatives to boost sales and foot traffic. This position requires a hands-on approach in a fast-paced environment, emphasizing hospitality and team motivation.

Benefits
  • $19.50/hour plus tips
  • A comprehensive Barista accreditation and training program
  • Tenure based paid time off
  • Commuter benefits
  • Sick time
  • 1.5x pay on select holidays
Things to weigh
  • Weekend and holiday availability preferred
  • Must work 2 peak days (Friday, Saturday, Sunday)
  • Fast-paced environment may not suit everyone
Job score3.4/5
Benefits4/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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