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← Blank Street

Shift Lead | Philadelphia

Blank Street
Location
Philadelphia, PA
Posted
12 days ago
Department
Cafe Team US
What they actually want (must-haves)
  • 2+ years’ experience in a customer service leadership position, preferably in hospitality, coffee, or beverage
  • 18+ years of age
  • Able to lift 25+ lbs, and to stand for long periods of time
  • Availability that meets the needs of our cafes
  • Full Time: 30-40 hours per week, 4-5 days per week and must be able to work 2 peak days (Friday, Saturday, Sunday)
  • You must be authorized to work in the U.S.
Nice to have
  • Strong knowledge of coffee and/or matcha
  • Solid multi-tasking skills
  • Demonstrated interpersonal communication skills
  • Desire to foster growth with their team members
  • Weekend and holiday availability preferred
What the job really is

As a Shift Lead at Blank Street, you will oversee daily operations in a fast-paced cafe environment, ensuring exceptional customer service and smooth team dynamics. Your responsibilities include crafting coffee and matcha products, training new employees, handling customer issues, and supporting initiatives to boost sales and foot traffic. This hands-on leadership role requires a passion for hospitality and a commitment to fostering team growth.

Benefits
  • $19.50/hour plus tips
  • A comprehensive Barista accreditation and training program
  • Tenure based paid time off
  • Commuter benefits
  • Sick time
  • 1.5x pay on select holidays
Things to weigh
  • No specific mention of career advancement opportunities
  • Fast-paced environment may not suit everyone
  • Weekend and holiday availability preferred, which may limit personal time
Job score3.4/5
Benefits4/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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