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← Blank Street

Shift Lead | Brooklyn

Blank Street
Location
Brooklyn, New York, United States
Posted
12 days ago
Department
Cafe Team US
What they actually want (must-haves)
  • 2+ years’ experience in a customer service leadership position, preferably in hospitality, coffee, or beverage
  • 18+ years of age
  • Able to lift 25+ lbs, and to stand for long periods of time
  • Availability that meets the needs of our cafes
  • Full Time: 30-40 hours per week, 4-5 days per week and must be able to work 2 peak days (Friday, Saturday, Sunday)
  • Authorized to work in the U.S.
Nice to have
  • Weekend and holiday availability preferred
What the job really is

As a Shift Lead at Blank Street, you will oversee daily operations in a fast-paced cafe environment, ensuring exceptional customer service and team performance. Your responsibilities will include crafting coffee and matcha products, training new employees, and handling customer issues while fostering a positive atmosphere for both customers and staff. This hands-on leadership role requires a passion for hospitality and the ability to motivate your team.

Benefits
  • $21.00/hour plus tips
  • A comprehensive Barista accreditation and training program
  • Tenure based paid time off
  • Commuter benefits
  • Sick time
  • 1.5x pay on select holidays
Things to weigh
  • No specific information on career advancement opportunities
  • The role requires working during peak days, which may affect work-life balance
Job score3.4/5
Benefits4/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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