HHiring Reality
← Blank Street

Operations Manager | NYC

Blank Street
Location
New York City
Posted
16 days ago
Department
Operations
Salary
$90,000 - $120,000
What they actually want (must-haves)
  • 5+ years of leadership experience in hospitality, retail, or another fast-growing consumer business
  • Experience leading multiple locations and developing managers
  • Strong operational, financial, and business acumen
  • Excellent communication, organization, and problem-solving skills
  • A collaborative, hands-on leadership style with the ability to coach, make decisions, and lead through change
  • Passion for hospitality, developing people, and creating exceptional customer and employee experiences
What the job really is

As an Operations Manager at Blank Street, you will focus on developing and leading a team of General Managers to ensure high performance and exceptional customer experiences across multiple locations. Your role involves hiring, coaching, and fostering a positive culture while maintaining operational excellence and financial performance. You will also collaborate with various teams to implement initiatives and drive continuous improvement in the business.

Benefits
  • $90,000 - $120,000 annual base salary
  • 15 days of paid annual leave (on top of company-observed holidays and sick time)
  • Three health plan options, with full coverage available for two employee-only tiers
  • Commuter benefits
  • Parental leave
  • Bereavement leave
Things to weigh
  • Full-time commitment of 50 hours per week with 5 days of availability required, including 2 peak days (usually weekends)
  • Salary range may be updated over time and final compensation depends on various factors
Job score4.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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