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Clinical Operations Specialist

Blackbird Health
Location
Remote
Posted
16 days ago
Department
Blackbird Clinical Services
What they actually want (must-haves)
  • 2–4+ years of experience in healthcare operations, medical scheduling, clinic coordination, or a high-volume virtual operations support environment
  • High comfort level with Electronic Medical Records (EMR) software (Athena preferred), communication tools (Slack/Teams), and spreadsheet/data management
  • Exceptional verbal and written communication skills; ability to navigate sensitive healthcare conversations with professionalism
  • Successful completion of standard healthcare background check and credentialing verification
What the job really is

As a Clinical Operations Specialist at Blackbird Health, you will manage the day-to-day scheduling and operational support for clinical services teams, ensuring timely access to care for patients and a smooth workflow for providers. This role involves handling complex scheduling, addressing non-clinical patient requests, and compiling data for leadership to aid in scaling operations. You will work autonomously in a fully remote environment, contributing to a collaborative team focused on pediatric mental health care.

Benefits
  • Salary range of $65,000 — $72,000 USD
Things to weigh
  • Fully non-clinical role
  • Requires flexibility for evening, weekend, and rotating on-call coverage
  • High-impact operational support role in a fast-paced environment
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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