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Senior Product Manager - Growth, Engagement & Retention

Bitpanda
Location
Vienna, Vienna, Austria
Posted
27 days ago
Department
Product & Design
What they actually want (must-haves)
  • 5+ years of Product Management experience in a high-growth B2C consumer platform, ideally in crypto, fintech, neobank, marketplace, or loyalty/rewards
  • Experience shipping or scaling a subscription, loyalty, or rewards product
  • Strong understanding of customer loyalty, recurring revenue, tiering, and points economics
  • Ability to own a shared rewards ledger across multiple verticals
  • Comfortable with commercial/pricing design, UX, and the technical aspects of rewards systems
  • Data-driven decision-making skills, including cohort analysis, segmentation, and A/B testing
What the job really is

As a Senior Product Manager for Growth, Engagement & Retention at Bitpanda, you will be responsible for managing the rewards flywheel and enhancing customer loyalty through strategic engagement initiatives. Your role involves analyzing customer health metrics, designing engagement strategies across various products, and exploring subscription models to drive revenue and retention. You will collaborate with product teams to optimize incentives and ensure a seamless customer experience throughout their lifecycle.

Benefits
  • Hybrid working model with 25 additional days per year to work from a city or country of your choice
  • Competitive total compensation package including stock options
  • Access to mental health resources through OpenUP
  • 3 additional days of paid time off after 6 months of employment
  • Unlimited access to Udemy’s library of online courses
  • Discounts and perks from partners worldwide
Things to weigh
  • No specific salary range provided
  • Focus on customer loyalty and retention may limit exposure to other product management areas
  • Experience in crypto or fintech preferred, which may not appeal to all candidates
Job score3.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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