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← BitGo

Onboarding Manager

BitGo
Location
Singapore
Posted
26 days ago
Department
Compliance
What they actually want (must-haves)
  • 5+ years of relevant experience in client onboarding, KYB/AML operations, financial crime operations, or a closely related function in the fintech, digital assets or payments industry
  • 1–2 years of experience leading or owning an onboarding function
  • Strong knowledge of MAS’ regulatory requirements and expectations around KYB, corporate structures, beneficial ownership, and AML onboarding processes
  • Experience supporting external audits or regulatory reviews
  • Strong commercial awareness and ability to balance risk requirements with onboarding efficiency and client experience
  • Strong stakeholder management and communication skills
Nice to have
  • Mandarin language skills will be a significant advantage
What the job really is

As an Onboarding Manager at BitGo, you will lead and manage the client onboarding process for the Singapore entity, ensuring high-quality execution and compliance with regulatory standards. You will mentor an Onboarding Associate while directly handling onboarding cases, improving processes, and collaborating with various stakeholders to enhance the client experience. The role involves defining operational standards, managing offboarding, and supporting audits and regulatory examinations.

Benefits
  • Competitive base salary, bonus, and stock options
  • Computer equipment to suit your needs
  • Generous paid time off
  • Great colleagues and inspiring startup environment
Things to weigh
  • No salary listed
  • Role involves both management and hands-on execution, which may require balancing multiple responsibilities
  • Fast-paced environment may lead to evolving processes and requirements
Job score3/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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