HHiring Reality
← Fleetworthy

IT Support Specialist

Fleetworthy
Location
Edmonton, AB (Hybrid)
Posted
25 days ago
Department
Technology
What they actually want (must-haves)
  • 0–1 year of IT support, help desk, or customer service experience
  • Basic understanding of Windows and/or Apple operating systems
  • Strong interpersonal and communication skills
  • Eagerness to learn, troubleshoot, and adapt to new technologies
  • Ability to stay calm and professional under pressure
  • Associate's degree, certificate program in IT/Computer Science, or equivalent experience
Nice to have
  • Familiarity with Microsoft Active Directory, EntraID Azure, M365 Suite
  • Experience with a ticketing system such as Jira Service Management, ServiceNow, or similar
  • CompTIA A+ certification or currently pursuing
  • Interest in pursuing a long-term career in IT, cybersecurity, or infrastructure
What the job really is

The IT Support Specialist role at Fleetworthy involves providing first-line support to employees experiencing technical difficulties through various channels. The position focuses on troubleshooting hardware and software issues, assisting with equipment setup, and maintaining documentation for common support requests. This entry-level role is ideal for individuals eager to learn and grow within a technology-driven environment.

Things to weigh
  • Entry-level position may have limited immediate growth opportunities
  • No specific salary or benefits mentioned in the posting
  • Role involves routine help desk responsibilities which may be repetitive
Job score2.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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