HHiring Reality
← KLARSTEIN

Customer Support for Italy

KLARSTEIN
Location
Bratislava, Slovakia
Posted
23 days ago
Department
Customer Service
What they actually want (must-haves)
  • Fluency in Italian (C1)
  • Proficiency in English (C1) or Slovak (C1)
  • Secondary education with school-leaving examination or higher
  • Excellent communication skills
  • Customer-oriented attitude
  • Self-motivated and driven
Nice to have
  • Customer support experience
What the job really is

In this role, you will provide customer support to Italian-speaking clients primarily through phone and email, handling inquiries about products, orders, and returns. You will also manage documentation and collaborate with internal departments while working with consumer marketplaces like eBay and Amazon.

Benefits
  • Teambuildings and informal gatherings
  • Candy and coffee bar
  • 30% employee discounts on products
  • Multisport card for access to sports and wellness centers
  • Bonuses for special occasions
  • Paid sick days
Things to weigh
  • Position is suitable for fresh graduates
  • Role involves primarily inbound communication (90% phone)
  • No mention of specific career advancement opportunities
Job score3.2/5
Benefits5/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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