HHiring Reality
← KLARSTEIN

Customer Support for France

KLARSTEIN
Location
Bratislava, Slovakia
Posted
23 days ago
Department
Customer Service
What they actually want (must-haves)
  • Fluency in French (C1)
  • Proficiency in English (C1) or Slovak (C1)
  • Excellent communication skills
  • Customer-oriented attitude
  • Self-motivated and driven
  • Team player
Nice to have
  • Customer support experience
What the job really is

In this role, you will serve as a primary contact for French-speaking customers, handling inbound inquiries primarily via phone. Your responsibilities include advising customers on products, managing orders and returns, and documenting customer interactions, while collaborating with internal departments and managing consumer marketplaces like eBay and Amazon.

Benefits
  • Teambuildings and informal gatherings
  • Candy and coffee bar
  • 30% employee discounts on products
  • Multisport card for access to sports and wellness centers
  • Bonuses for special occasions
  • Paid sick days
Things to weigh
  • The position is primarily inbound customer support with a focus on phone communication (90%)
  • No specific salary range beyond the stated gross wage and bonuses
  • The role is suitable for fresh graduates, indicating potential for entry-level candidates
Job score3.2/5
Benefits5/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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