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Director of Client Services -Sales - Branded Promotional Merchandise

BDA
Location
Waterloo, Ontario, Canada
Posted
26 days ago
Department
Sales
Salary
$191,000K to $222,000K
What they actually want (must-haves)
  • Bachelor’s degree in Business, Marketing, Communications, or related field
  • 10+ years of experience in enterprise sales, account management, or client services, preferably in the branded merchandise or promotional products industry
  • 5+ years of direct team leadership and sales management experience
  • Strong track record of strategic client relationship management and revenue growth
  • Proficient in Salesforce or similar CRM platforms; strong Excel and PowerPoint skills
  • Exceptional communication, presentation, and negotiation skills, especially with executive-level clients
What the job really is

The Director of Client Services at BDA will lead a team focused on managing enterprise accounts and driving revenue growth through strategic planning and client relationship management. This role involves collaborating with various departments to ensure high-quality delivery of branded merchandise solutions and mentoring team members to achieve performance goals. The position requires a strong sales acumen and operational leadership to foster long-term client partnerships and enhance client satisfaction.

Benefits
  • Base salary range of $191,000 to $222,000
  • Potential for incentive compensation based on revenue generation
  • Commitment to pay equity and internal equity considerations
Things to weigh
  • Hybrid schedule of 4 days onsite and 1 day remote; relocation or proximity to Waterloo office required
  • No specific mention of additional benefits or perks beyond salary and pay equity
  • The role involves significant travel (approximately 50%) which may impact work-life balance
Job score4/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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