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Client Service Coordinator

BDA
Location
Waterloo, Ontario, Canada
Posted
26 days ago
Department
Sales Operations
Salary
$71,500 to $73,000
What they actually want (must-haves)
  • 2+ years of experience in sales coordination, account management, or purchasing
  • Strong analytical and organizational skills with high attention to detail
  • Ability to communicate effectively with clients, vendors, and internal teams across different time zones and regions
  • Proficiency with Microsoft Suite (Excel, PowerPoint, Outlook, Teams), Salesforce, Oracle EBS, Smartsheet, Canva
  • Project management skills to handle multiple orders, deadlines, and priorities efficiently
Nice to have
  • Experience in customer service, vendor negotiation, or procurement
  • Knowledge of branded merchandise, promotional products, or supply chain management
  • Bachelor’s degree in business, Marketing, or a related field preferred
What the job really is

The Client Service Coordinator (CSC) at BDA plays a crucial role in supporting global Account Managers by managing product sourcing, order processing, and delivery tracking for branded merchandise programs. This position requires strong organizational and communication skills to collaborate with vendors and internal teams, ensuring high service levels and profitability. The role is ideal for detail-oriented individuals looking to grow their careers in a fast-paced, international business environment.

Benefits
  • Base salary range of $71,500 to $73,000
  • Potential for future salary growth
  • Incentive compensation for certain revenue-generating positions
  • Flexible onsite schedule of 4 days per week in office, with one day from home
Things to weigh
  • No specific mention of remote work beyond one day from home
  • Salary range provided but hiring at the top of the range is not typical
  • Role involves significant behind-the-scenes work with less direct client interaction
Job score4/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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