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← BaubleBar

Seasonal Customer Care Associate - Remote (Multiple Shifts Available)

BaubleBar
Location
New York, NY
Posted
18 days ago
Department
Customer Experience
Salary
$17.00- $19.00
What they actually want (must-haves)
  • 2+ years of professional customer service experience
  • Experience managing a high volume of customer inquiries
  • Experience working within a CRM or customer support platform
  • Strong computer and technical skills
  • Ability to meet and maintain individual performance expectations
  • Exceptional attention to detail
Nice to have
  • Experience within e-commerce or retail
  • Familiarity with Kustomer, Shopify, and/or NetSuite
  • Ability to type at least 40 WPM
  • A love for accessories
What the job really is

As a Seasonal Customer Care Associate at BaubleBar, you will manage a high volume of customer inquiries through email, social media, and live chat, assisting with orders, returns, and general questions. You'll need to take ownership of customer concerns, collaborate with internal teams, and maintain accurate records in the CRM while embodying the brand's voice. This remote position requires flexible availability during peak season and a commitment to a temporary role lasting approximately 12–18 weeks.

Benefits
  • Hourly pay range of $17.00- $19.00
  • Free monthly product allowance
Things to weigh
  • Temporary position lasting 12–18 weeks
  • Requires flexible availability including weekends and holidays
  • Fast-paced environment with multiple priorities
Job score3.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency5/5

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