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← Baselayer

Solutions Engineer

Baselayer
Location
New York City
Posted
19 days ago
Department
Product
Salary
$135,000 – $220,000
What they actually want (must-haves)
  • 2+ years of experience in a technical role, product management, or customer-facing position
  • Fundamental knowledge of API concepts and web technologies
  • Detail-oriented with effective documentation skills
  • Natural problem-solver who enjoys complex challenges
  • Adaptable and confident in navigating ambiguity
  • Collaborative and enjoys working with cross-functional teams
Nice to have
  • Experience in solutions engineering, implementation, or technical customer success
  • Basic coding skills in Python or JavaScript
  • Familiarity with identity verification, KYC/KYB processes, or financial compliance
  • Experience with fintech or financial institutions
  • Experience leading technical discovery calls, product demos, or implementation workshops
What the job really is

As a Solutions Engineer at Baselayer, you will act as a technical bridge between engineering and customer success, helping clients implement identity verification solutions. Your responsibilities will include guiding customers through API integrations, creating technical documentation, delivering product demonstrations, and collaborating with cross-functional teams to ensure successful deployment and ongoing support of Baselayer's products.

Benefits
  • Flexible PTO
  • Full-time in office in NYC
  • Competitive compensation with equity
  • 100% coverage of health, dental, and vision premiums
  • 401(k) with company match
  • HSA contributions included
Things to weigh
  • Full-time in-office requirement may limit remote work flexibility
  • Salary range is broad, which may indicate variability in compensation based on experience
  • Focus on customer success may require significant interaction with clients, which could be demanding
Job score4.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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