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← Baselayer

Account Manager

Baselayer
Location
New York City
Posted
19 days ago
Department
Customer Success
Salary
$120,000 – $170,000
What they actually want (must-haves)
  • 3+ years of experience in business development, customer success or implementation roles at a fast-growing startup or a highly-competitive environment
  • Excellent communication skills and professional presence
  • Confidence working with C-level stakeholders
  • Resilience and grit
  • Proactive and curious self-starter who thrives in dynamic settings
  • Highly feedback-oriented
Nice to have
  • Clear understanding of how financial institutions adopt and operationalize compliance and fraud tools
  • Experience advising similar customers
  • Someone who's hungry for equity at the company they're working at
What the job really is

As the founding Account Manager at Baselayer, you will be responsible for building and maintaining relationships with C-suite executives and client teams at major financial institutions. Your role will involve driving account growth through upsells and renewals, understanding customer workflows, and collaborating closely with internal teams to address client needs. This position requires a proactive approach and a strong focus on customer success in a fast-paced environment.

Benefits
  • Flexible PTO
  • Full-time in office
  • Salary Range: $120,000 – $170,000 + Equity
  • Variable Compensation: Commissions
  • 100% coverage of health, dental, and vision premiums
  • 401(k) with company match
Things to weigh
  • Full-time in office requirement may not suit all candidates
  • Salary range provided, but variable compensation details are vague
  • Role involves significant responsibility with high expectations from the start
Job score4.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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