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← Aya Healthcare

Locums Experience Manager (Temp)

Aya Healthcare
Location
Remote, US
Posted
19 days ago
Department
Operations
Salary
$31.25 to $36.06
What they actually want (must-haves)
  • Bachelor's degree or equivalent professional experience
  • Significant experience in customer service, client services, account management, provider support, or another high-touch service environment
  • Exceptional interpersonal and relationship-building skills
  • Strong critical thinking, judgment, and problem-solving skills
  • Demonstrated ability to manage challenging or sensitive customer situations
  • Excellent verbal and written communication skills
Nice to have
  • Experience supporting physicians, advanced practice providers, or other healthcare professionals
  • Experience within locum tenens, healthcare staffing, travel, hospitality, or another high-touch service environment
  • Experience resolving complex provider or customer issues involving multiple internal stakeholders
What the job really is

The Locums Experience Manager at Aya Healthcare is responsible for ensuring a positive experience for locum tenens physicians and advanced practice providers during their assignments. This role involves resolving various issues related to travel, placement, and payment while collaborating with internal teams. The position requires strong problem-solving skills and the ability to navigate complex situations with a customer-first mindset.

Benefits
  • Free premium medical, dental, life and vision insurance
  • Generous 401(k) match
  • Paid sick leave in accordance with applicable laws
  • Celebrations and company-sponsored virtual events
  • Unlimited DTO
  • Virtual yoga, meditation or boot camp classes offered daily
Things to weigh
  • Position is temporary and intended to last approximately 6 months
  • No specific mention of remote work challenges or support
  • Pay scale may vary based on experience, which could affect compensation
Job score4/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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