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Sr. Implementation Manager

AXS
Location
New Orleans, LA
Posted
17 days ago
Department
Info Technology & Software Engineering
Salary
$88,000 - $90,000
What they actually want (must-haves)
  • BA/BS Degree (4-year)
  • Experience with event technology, ticketing, access control, credentialing, or live-event operations
  • 4+ years' experience configuring and troubleshooting integrations across multiple technology platforms
  • 4+ years' experience leading software implementations, integrations, onboarding, training, or technical deployments
  • Experience using tools such as Postman or similar API testing tools
  • Experience creating test plans, acceptance criteria, training programs, or technical documentation
Nice to have
  • Advanced Degree Preferred
What the job really is

The Sr. Implementation Manager at WRSTBND will lead clients through the technical onboarding process for events, ensuring they are ready to use the WRSTBND platform effectively. This involves translating client requirements into platform configurations, coordinating third-party integrations, conducting testing, and training client teams on workflows. The role is crucial for reducing implementation risks and enhancing client satisfaction during event delivery.

Benefits
  • medical, dental and vision insurance
  • paid holidays
  • vacation and sick time
  • company paid basic life insurance
  • voluntary life insurance
  • parental leave
Things to weigh
  • No remote work option mentioned, position may require on-site presence in New Orleans, LA.
  • The role involves significant client interaction in a technical environment, which may require strong interpersonal skills.
Job score4.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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