Relationship Manager (Korea)

The Relationship Manager for the Korean market at Axi will focus on acquiring new clients and retaining existing ones within the retail services department. Daily responsibilities include managing the client conversion process, enhancing customer engagement, addressing client complaints, and collaborating with internal teams to improve the overall customer experience. The role also involves developing marketing strategies to reduce churn and increase customer lifetime value.

• 20 days annual leave per year
• 5 paid study leave per year
• 1 paid volunteer day leave per year
• Health and Dental Insurance for self and option to include dependents
• Extensive learning opportunities, such as professional training & certifications and soft skills development

• Role involves handling client complaints and solving various customer challenges, which may require strong problem-solving skills.
• Focus on both acquisition and retention indicates a dual responsibility that could be demanding.
• No specific salary or compensation details provided in the posting.