HHiring Reality
← Awin

Technical Consultant (f/m/d)

Awin
Location
São Paulo, São Paulo, Brazil
Posted
18 days ago
Department
Technical Support & Services
What they actually want (must-haves)
  • Experience of working in a customer service role
  • Problem solving skills
  • Ability to understand web languages such as HTML, ActionScript and JavaScript
  • Ability to meet attendance standards and establish effective working relationships
  • Understanding of processes and procedures
Nice to have
  • Knowledge on writing MySQL queries is highly desirable
What the job really is

The Technical Consultant role involves providing high-level technical support to publishers and advertisers using a bespoke interface. Daily tasks include managing support tickets, troubleshooting technical issues, administering a knowledge base, testing new features, and training internal colleagues. The position requires strong communication skills and an interest in digital marketing.

Benefits
  • Four-day Flexi-Week at full pay
  • Hybrid working model
  • Monthly allowance for running costs
  • Furniture package for home workspace
  • Meal vouchers for lunch
  • Transportation voucher or card
Things to weigh
  • No salary listed
  • Role may involve dealing with technical issues which could be challenging
  • Focus on customer service may limit technical development opportunities
Job score3.2/5
Benefits5/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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