HHiring Reality
← Avetta, LLC

Client Success Manager I

Avetta, LLC
Location
Calgary, Alberta, Canada
Posted
26 days ago
Department
Professional Services
What they actually want (must-haves)
  • 1-3 years in a customer-facing role (Customer Success or Account Management preferred) with an Enterprise SaaS company or supplier management with a large organization
  • Bachelor’s Degree or equivalent work experience
  • Strong communication and collaboration skills
  • Highly organized, collaborative, responsive, and proactive
  • Experience with Microsoft Office suite, SFDC, CRM tools, and JIRA
Nice to have
  • Background in HSE or Procurement
  • Past success mastering new, complex technologies, processes, and concepts and training/mentoring others
What the job really is

As a Client Success Manager I at Avetta, you will advocate for clients while guiding them through their journey with the Avetta platform. Your role involves nurturing client relationships, ensuring product adoption, and collaborating with internal teams to enhance client satisfaction and drive improvements. You will also conduct regular planning sessions with clients to assess their needs and help them maximize the value of Avetta's services.

Benefits
  • Health, dental and vision insurance
  • 401(k)
  • PTO
Things to weigh
  • Hybrid role requiring three days a week in the Calgary office
  • Occasional travel required (up to 5%)
  • No specific salary listed
Job score2.8/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

Applying to Avetta, LLC?

See how your résumé matches this role — and tailor it from what actually gets interviews.

Calculate resume scoreGenerate resume to apply
Job Link →