HHiring Reality
← Avetta, LLC

Client Success Manager I

Avetta, LLC
Location
Houston, Texas, United States
Posted
1 month ago
Department
Professional Services
What they actually want (must-haves)
  • 1-3 years in a customer-facing role (Customer Success or Account Management preferred) with an Enterprise SaaS company or supplier management with a large organization
  • Bachelor’s Degree or equivalent work experience
  • Strong communication and collaboration skills
  • Highly organized, collaborative, responsive, and proactive
  • Experience with Microsoft Office suite, SFDC, CRM tools, and JIRA
Nice to have
  • Background in HSE or Procurement
  • Past success in mastering new technologies and training others
What the job really is

As a Client Success Manager I at Avetta, you will advocate for clients while guiding them through their journey with the Avetta platform. Your role involves nurturing client relationships, ensuring product adoption, conducting planning sessions, and collaborating with internal teams to enhance client satisfaction and drive improvements. You will also document client interactions and use data to inform decisions, all while maintaining a proactive and engaging approach.

Benefits
  • Health, dental and vision insurance
  • 401(k)
  • PTO
Things to weigh
  • Hybrid role requiring three days a week in the Houston office
  • Occasional travel required (up to 5% of the time)
  • No specific salary information provided
Job score2.8/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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