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Strategic Relationship Executive (Account Manager)

Authenticx
Location
Indianapolis, IN
Posted
24 days ago
Department
51 SRE
What they actually want (must-haves)
  • Bachelor’s degree in Business, Healthcare, Informatics, or a related field preferred
  • 5+ years of experience in a B2B, client-facing role with direct ownership of account outcomes
  • Demonstrated track record of retaining and growing accounts, including upsell, cross-sell, and renewal management
  • Experience managing a book of business with revenue responsibility and consistently meeting or exceeding retention and expansion targets
  • Strong executive presence with the ability to build relationships and influence stakeholders across all levels of an organization
  • Proven ability to identify customer needs and translate them into business opportunities that drive value for both the client and the organization
What the job really is

The Strategic Relationship Executive (Account Manager) will manage a portfolio of strategic accounts, focusing on retention, renewal, and expansion strategies. This role involves proactive relationship management, driving revenue growth, and collaborating with cross-functional teams to ensure client satisfaction and account health. The executive will lead critical account meetings, forecast revenue, and identify risks to maintain and grow client relationships.

Things to weigh
  • Hybrid position requiring 2 days a week in office
  • Minimal overnight travel expected for client meetings approximately 1-4 times per year
  • Candidates must reside in the USA and be authorized to work without requiring employment visa sponsorship
Job score2.8/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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