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← Augury

Client Partner

Augury
Location
US
Posted
20 days ago
Department
Customer Success
Salary
$160,000 - $180,000
What they actually want (must-haves)
  • 7+ years of experience in a software and/or hardware customer success/account management role
  • Technical understanding/aptitude of machines from the Industrial manufacturing arena
  • Strong analytical skills to connect customer health, usage, and business outcomes to commercial results
  • Clear and concise written and verbal communication skills
Nice to have
  • Experience in digital transformation/process optimization
  • Bonus points for manufacturing job experience
What the job really is

The Client Partner at Augury is responsible for managing a portfolio of enterprise accounts, focusing on customer retention, renewal execution, and identifying expansion opportunities. This role involves collaborating with various teams to drive customer outcomes and ensuring the realization of value from the company's AI solutions. The ideal candidate will leverage their experience in customer success to build relationships and influence stakeholders, while also maintaining accurate forecasts and account plans.

Benefits
  • Flexible PTO
  • Medical/dental/vision insurance
  • 401(k) match
  • Stock options
  • Paid parental leave
  • WFH and phone stipend
Things to weigh
  • Remote position with preferred time zones in Eastern and Central US
  • Pay range provided only for Colorado, California, and New York City; actual pay may vary based on multiple factors
Job score4/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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