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← Auctane

Field Account Manager - Austin, TX

Auctane
Location
Austin, TX
Posted
17 days ago
Department
Account Management
What they actually want (must-haves)
  • 2-3 years of demonstrated ability to grow a book of business through upsell, cross-sell, renewals, and increased product adoption
  • Experience translating software capabilities into tangible business outcomes for SMB and mid-market customers
  • Strong working knowledge of SaaS platforms, API-driven workflows, and e-commerce ecosystems
  • Proven experience in driving 'stickiness' within a platform by increasing user engagement with advanced features
  • Disciplined approach to managing a high-volume territory
Nice to have
  • Top performance in prior role(s)
What the job really is

The Field Account Manager at Auctane will focus on driving software adoption and revenue growth within a defined territory by managing a transactional book of business. This role involves regular in-person engagement with customers to enhance their use of ShipStation's software features and ensure high retention rates. The position requires a consultative sales approach, utilizing data and customer interactions to identify opportunities for upselling and cross-selling.

Benefits
  • Hybrid work model with in-office days
  • Flex Time Off policy
  • 12 paid holidays
  • 401k employer matching program
  • Annual merit reviews
  • Company events
Things to weigh
  • Field-based role requires significant travel (4 days per week)
  • Focus on consultative sales may not suit those preferring transactional sales environments
Job score3.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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