HHiring Reality
← Asana

Senior Implementation Manager

Asana
Location
Chicago
Posted
19 days ago
Department
Professional Services & Paid Support
Salary
$147,000 - $167,000
What they actually want (must-haves)
  • Experience in customer-facing implementation or consulting roles, ideally leading structured onboarding or deployment engagements at a SaaS company or consulting firm
  • Solid understanding of AI and generative AI technologies
  • Experience in managing complex projects in an enterprise environment
  • Strong customer-centric approach with a passion for understanding customer needs
  • Ability to thrive in ambiguous situations and make sound decisions with incomplete information
  • Strong communication skills to create clarity and adapt messages across various stakeholders
Nice to have
  • Experience deploying AI-powered workflows or enterprise AI tools
What the job really is

The Senior Implementation Manager at Asana will guide enterprise customers through the transition from Collaborative Work Management to AI Workflow Management. This role involves designing and leading structured engagements, coordinating cross-functional teams, and ensuring successful AI adoption by aligning stakeholders and managing customer expectations throughout the implementation process.

Benefits
  • Mental health, wellness & fitness benefits
  • Career coaching & support
  • Inclusive family building benefits
  • Long-term savings or retirement plans
  • In-office culinary options to cater to dietary preferences
Things to weigh
  • No specific details on the company's technology stack or tools used
  • Vague on the exact nature of the implementation processes and frameworks
  • Salary range provided but may vary based on individual qualifications and market factors
Job score4/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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