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← Armstrong Transport Group

LTL Operations Specialist

Armstrong Transport Group
Location
Remote
Posted
17 days ago
Department
LTL
What they actually want (must-haves)
  • Transportation or logistics experience required, preferably within LTL transportation, freight brokerage, carrier operations, or customer service.
  • Strong customer service, communication, and problem-solving skills.
  • Ability to manage multiple shipments, issues, and priorities simultaneously.
  • Strong attention to detail and a high degree of accuracy.
  • Ability to research issues, identify solutions, and take ownership through resolution.
  • Comfortable communicating with customers, carriers, agents, and internal teams.
Nice to have
  • 2-3+ years of professional transportation, logistics, or related experience.
  • Previous LTL transportation experience strongly preferred.
  • Bachelor's degree or equivalent combination of education and relevant professional experience.
  • Experience with freight billing, carrier invoice discrepancies, claims, or transportation disputes.
  • Familiarity with freight classification, NMFC, carrier rules tariffs, and LTL accessorial charges.
What the job really is

The LTL Operations Specialist at Armstrong Transport Group will manage day-to-day operations for Less-Than-Truckload shipments, serving as a key resource for agents, customers, and carriers. Responsibilities include monitoring shipments, coordinating appointments, resolving operational issues, and maintaining accurate records. The role requires strong customer service skills and the ability to handle multiple priorities in a fast-paced environment.

Benefits
  • Medical, dental, vision, flexible spending, and HSA benefits beginning the first of the month following the date of hire.
  • Paid time off.
  • Short- and long-term disability coverage.
  • 401(k) with a 3.5% company match.
Things to weigh
  • Position may be based in Atlanta, Charlotte, or Chicago, with remote candidates considered.
  • Fast-paced transportation environment may require strong adaptability and stress management skills.
Job score3/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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