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← Apptronik

Global Fleet Operations Specialist

Apptronik
Location
Austin, TX
Posted
20 days ago
Department
Global Service & Support
What they actually want (must-haves)
  • 1+ years of professional experience in technical support, IT helpdesk, fleet monitoring, or technical operations
  • Working knowledge of Salesforce or modern ticketing/CRM platforms (e.g., Jira, Zendesk, ServiceNow)
  • Familiarity with or eagerness to learn basic Linux command-line tools and diagnostic interfaces
  • Exceptional written and verbal communication skills
  • High School Diploma or equivalent required
Nice to have
  • Prior experience working with robotics, hardware systems, complex electromechanical setups, or in a high-growth startup environment
  • Familiarity with remote desktop, terminal tools, or telemetry data tools
What the job really is

As a Global Fleet Operations Specialist at Apptronik, you will be responsible for monitoring the performance of the company's fleet of robots, diagnosing and triaging technical issues, and coordinating service and repair efforts. You will act as the first line of defense for operational challenges, ensuring effective communication and collaboration across teams to maintain fleet availability and support customers. This role requires a proactive approach to problem-solving and a commitment to delivering a positive human experience with technology.

Things to weigh
  • On-site role in Austin, Texas
  • Operational flexibility required, including potential rotating shifts, nights, and weekends
  • Physical requirements include prolonged periods of sitting and the ability to lift 30 pounds
Job score2.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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