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← Appian Corporation

Lead Partner Operations Specialist – Global Alliances & Channels

Appian Corporation
Location
Chennai, India
Posted
17 days ago
Department
Sales - Sales Channels
What they actually want (must-haves)
  • Bachelor's degree in Business Administration, Finance, Information Technology, or a related field
  • 3–5+ years of experience in channel operations, sales operations, or deal desk support, with at least 1+ years in a lead, supervisory, or senior coordinator role
  • Demonstrated experience navigating, updating, and maintaining enterprise CRM systems, with a strong proficiency in Salesforce
  • Exceptional verbal and written English communication skills, with a proven ability to interact professionally with diverse global stakeholders
  • Strong organizational skills and Critical Thinking, with the ability to manage multiple tasks independently in a fast-paced environment across different time zones
Nice to have
  • Prior experience working within a global software-as-a-service (SaaS) or enterprise software environment
  • Knowledge of channel programs, structures, and partner portal management
  • Proficiency with enterprise expense and travel platforms (e.g., Concur) and reporting tools
  • Experience with enterprise platforms such as Salesforce or ServiceNow
What the job really is

As a Lead Partner Operations Specialist at Appian, you will drive operational excellence and support global partner growth by managing the deal registration lifecycle and optimizing partner experiences. Your role involves overseeing local team operations, providing administrative support to leadership, and generating insights from deal registration data. You will also facilitate communication between partners and internal teams to ensure smooth processes and compliance.

Benefits
  • Health coverage
  • Employee Assistance Program (EAP) with free mental health support
  • Life and disability insurance
  • Employee Stock Purchase Program (ESPP)
  • Retirement/pension plan
  • Wellness dollars
Things to weigh
  • On-site work model may limit flexibility
  • Role involves managing a local team, which may require strong leadership skills
  • Fast-paced environment may lead to high pressure and workload
Job score3.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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