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← Apollo.io

Customer Advocate

Apollo.io
Location
Office, Philippines
Posted
1 month ago
Department
Sales
What they actually want (must-haves)
  • 1-2 years of experience in a customer-facing role (support, sales, retail, or similar)
  • Organized and proactive in managing multiple conversations in a fast-paced environment
  • Customer-centric approach to understand and resolve customer questions
  • Clear and confident written communication skills, especially in live chat or email
  • Adaptable and able to quickly learn new technologies
What the job really is

As a Customer Advocate at Apollo.io, you will engage with customers through live chat and calls to drive revenue and convert inquiries into sales. Your role involves understanding customer needs, providing product insights, and ensuring client satisfaction while meeting performance targets. You will also collaborate with internal teams to enhance the customer experience and follow up on opportunities arising from customer interactions.

Things to weigh
  • No salary listed
  • Fast-paced environment may require quick adaptability
  • Role involves upselling and cross-selling, which may affect customer interactions
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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