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← Anthropic

Customer Success Manager, Beneficial Deployments - Life Sciences

Anthropic
Location
San Francisco, CA | New York City, NY
Posted
12 days ago
Department
Sales
What they actually want (must-haves)
  • 6+ years of experience in Customer Success, Technical Account Management, or Solutions Engineering
  • 3+ years of experience in life sciences research with exposure to new technologies
  • Experience working directly with life sciences organizations
  • Deep understanding of regulations, risk, and compliance needs of the industry
  • Experience driving success across consumption-based and seat-based business models
  • Experience designing and delivering one-to-many customer programs
What the job really is

As a Customer Success Manager at Anthropic, you will support the Beneficial Deployments team's initiatives in Life Sciences by acting as a strategic partner to leading organizations in the field. Your role involves managing a portfolio of strategic accounts, optimizing the use of Anthropic's AI products, and designing engagement programs to extend the impact of AI across the life sciences community. You will also gather insights to inform product development and deployment strategies, ensuring that AI systems benefit scientific research and society.

Benefits
  • Annual Salary: $200,000 — $265,000 USD
  • Competitive compensation and benefits
  • Optional equity donation matching
  • Generous vacation and parental leave
  • Flexible working hours
  • Lovely office space for collaboration
Things to weigh
  • Hybrid role requiring at least 25% office presence
  • Visa sponsorship available but not guaranteed for every role
  • No specific mention of training or onboarding processes for new hires
Job score3.4/5
Benefits3/5
Freshness5/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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