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← Amtech Software

Support Analyst II

Amtech Software
Location
India
Posted
23 days ago
Department
Customer Operations
What they actually want (must-haves)
  • Print or manufacturing industry experience
  • Strong accounting foundation including General Ledger, Accounts Receivable, Accounts Payable, Inventory Accounting, Job Costing, WIP, and COGS
  • 3–5 years of accounting, ERP consulting, or manufacturing accounting experience
  • Ability to analyze financial transactions and identify root causes of accounting discrepancies
  • Excellent written and verbal English communication skills
  • Self-directed, research-driven approach to customer consulting and problem-solving
Nice to have
  • Experience with Label Traxx or comparable ERP/MIS software
  • Manufacturing accounting experience
  • ERP implementation or software consulting experience
  • Inventory management and purchasing experience
  • Financial reporting and reconciliation experience
What the job really is

As a Support Analyst II at Amtech, you will provide hands-on technical support for the EnCore ERP platform, focusing on manufacturing workflows, production scheduling, and inventory management. Your role involves end-to-end case ownership, troubleshooting financial reporting issues, and assisting customers with accounting configurations and implementations. You will collaborate with various teams to resolve customer issues and participate in training and documentation efforts.

Things to weigh
  • No salary listed
  • Role requires strong manufacturing and accounting knowledge, not just ERP expertise
  • Initial schedule aligned to EMEA hours may require shift flexibility
Job score2.8/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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