The Associate Support Analyst role at Amtech involves hands-on technical support for the Label Traxx ERP platform, Batched scheduling solution, and Siteline web-to-print platform. Responsibilities include troubleshooting complex issues, analyzing application data, and supporting customer implementations, while also creating documentation and improving support processes. The position requires a strong understanding of the print industry and is not limited to ticket-based support, emphasizing technical ownership and problem-solving skills.
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